Once you place an order, please allow 1-2 weeks for the rug to be completed. Your patience is appreciated. For rugs that have already been remade, they will be shipped out promptly.

Please fill in the section below labeled “WANT YOUR OWN DESIGN?” by providing your name, email, phone number, and a detailed description of the desired design for your custom rug. We will promptly follow up with you to further discuss and comprehend your preferences.

ALL OUR RUGS ARE CUSTOM-MADE AND HANDCRAFTED USING 100% ACRYLIC MATERIAL.

 IF YOU DESIRE AN ALTERNATIVE TEXTURE SUCH AS WOOL, KINDLY REACH OUT TO US THROUGH THE "WANT YOUR OWN DESIGN" SECTION BELOW.

WE ADVISE AGAINST MACHINE WASHING; INSTEAD, CONSIDER USING A CARPET CLEANING SPRAY, SCRUBBER, OR SHAMPOOER FOR MAINTENANCE.

OUR RUGS ARE AVAILABLE IN SIZES RANGING FROM 2FT X 6FT TO 2FT X 4FT AND 6FT X 4FT.

Typically, refunds are not offered. However, if a customer buys one of our rugs and decides they no longer want it upon arrival, they can reach out to us to discuss the matter and may be eligible for a partial refund upon returning the rug.